Food & Beverage Duty Manager

F&B Duty Manager Iririki Island Resort & Spa / Job Description
Key Roles & Responsibilities:
– Manage all F&B and day-to-day operations of restaurants & bars and conference facilities within budgeted guidelines and to the highest standards
– Ensure excellence and consistency in guest service and manage guest interactions with the utmost professionalism
– Meet and greet guests, address their needs, and handle complaints professionally
– Oversee all aspects of food and beverage operations during their shift, including staff performance, food quality, and customer service.
– Maintain and enforce quality standards for food and beverage, ensuring consistent quality and presentation.
– Communicate effectively with staffs, guests, and other departments to ensure smooth operations and guest satisfaction
– Manage food, beverages within budgets and quotas, and manage wage costs with strategic rostering.
– Ensure staff are punctual, well-presented, and adhere to service standards
– Quickly identify and resolve any issues or problems that arise during their shift.
– Maximize revenue by up-selling packages and creative food and beverages.
– Report to the Food & Beverage Director, providing feedback on operations and performance.
– Work collaboratively with other staff members to ensure efficient and effective service
– Train and supervise F&B staff, provide feedback, and address any performance issues
Experience Required
– Minimum 4 years’ experience as an F&B Duty Manager or F&B Senior Supervisor
– Experience in High end Multi Outlet Resort operations.
– Experience in Managing large/Diverse F&B FOH teams
– Fluent in English
– A recognized Hospitality degree or Diploma advantageous but not essential.
– Hands on Team Player 100% essential